PLN Mobile

4.9
857K reviews
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Hey Electricians!

Buy electricity tokens, pay bills, make complaints, apply for new installations and add power easily through PLN Mobile! PLN Mobile is the most complete application for all things electricity in Indonesia.

Things that can be done at PLN Mobile:
1. Easy electricity payment from the App
To make it easier to buy tokens and pay bills, PLN Mobile provides direct payment features using bank Virtual Accounts, digital wallets or credit card services. In addition, PLN Mobile provides cheaper, exclusive tokens.
2. Independent Meter Record Reporting (SwaCAM)
PLN Mobile provides its own metering feature to make it easier to calculate your bill. No more need to interact and wait for officers!
3. Complaints
PLN Mobile provides a complaint feature that is equipped with the Auto Dispatch feature, making it easier to forward and monitor reports directly to the nearest available technical officer (valid in several locations). In addition, this application can provide notifications regarding blackouts around your location or home, including when the electricity is back on.
4. Electrical service submission (install new and add power)
Frequent power outages due to lack of power and need a new plug in your home or office? Apply directly to change power and install a new one more easily and just in the palm of your hand.
5. ICONNET and other features
As the most complete electricity application in Indonesia, PLN Mobile also provides other features such as internet installation (ICONNET), electricity repair (ElectricQu), and SPKLU (Charge.In).

With a variety of features presented, what are you waiting for? Come on, download PLN Mobile!

Helpdesk : pln123@pln.co.id
Contact center: (area code) 123

Published by :
PT PLN (Persero) Pusat
Updated on
Apr 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data canโ€™t be deleted

Ratings and reviews

4.9
850K reviews
IMADUDDIN IMADUDDIN
May 17, 2024
I would say it's a brand new after the update. I thougt it will be a lag and just a gimmick, but actually some features are improved and seamless processes, especially in the report process. Honestly and objectively, it's far more than just better than I expected. Welldone, keep it up
1 person found this review helpful
Did you find this helpful?
P L N
May 17, 2024
Hi Kak Imaduddin. Tks Kak penilaiannya, semoga PLN Mobile bisa meningkatkan kemudahan dalam melayani pelanggan PLN. Ayo ajak keluarga/teman/kerabat untuk mendownload PLN Mobile dan nikmati kemudahannya. Sukses buat Kakak yah. -RI
Ahmad Fachrudin
May 12, 2024
Update for Improvement user experience and user interface is extremely good, simple look yet really reliable to use for drive. Thankyou very much! Good Job PLN!
2 people found this review helpful
Did you find this helpful?
P L N
February 8, 2024
Hi Ahmad, thank you for giving a beautiful rating for the PLN Mobile application. Cuz recommend your friends to download PLN Mobile, you won't regret it. Have a nice day -NY
sifania nazua
May 12, 2024
Best app ever! Very excellent, easy to use, always updated, and help a lot to solved electricity problems less than a few minutes, very recommended guys! Thanks pln mobile๐Ÿฅฐ
Did you find this helpful?
P L N
May 14, 2024
Hallo Kak Sifania, terima kasih sudah memberikan rating cantiknya untuk aplikasi PLN Mobile. Ditunggu update info dan promo lainnya ya Kak, dapat dilihat di menu Promosi & Informasi. Salam sehat selalu. -LH

What's new

- Redesign Homepage
- Redesign My EV, Penerapan Web Socket, dan Trip Planner
- Penambahan fitur live chat SPKLU
- Penyesuaian Fitur Validasi SLO
- Pengembangan Fitur Kirim Voucher EV
- Redesign Official Store Marketplace
- Pengembangan Fitur Pengajuan Refund E-Wallet
- Penyesuaian Simulasi, Permohonan, dan Monitoring Tech Debt PV Rooftop
- Pengembangan Webview Pembayaran DANA
- Validasi Jasa Ongkir Volume atau Berat
- Penyesuaian Informasi Masa Aktif Paket
- Penyesuaian Detail Produk ICONNET